Batteries Included (UK)

Shipping flat fee
£6 for U.K. or £10 for E.U. 

Money Back Guarantee

100% money back guarantee.
* Excluding Shipping Costs

Remote Repair Service

We are part of
Repairing Remotes since 2002

This is the Privacy Policy of

Who Are We is part of the RemoteFixer system, RemoteFixer is an online remote control repair service set up in the early 2000’s by owner Martin Smith

What Information Do We Collect

When placing an order with us at or by phone we collect and store your Delivery address, contact details such as email / phone number.  This data is only stored for the purposes of fulfilling your order.  The delivery address will be shared with the relevant courier company for the purposes of delivery of your order.

On completion of your order we may send out a survey or use a review system for the purposes of obtaining feedback about our service.  This may include such companies as TrustPilot, Google Reviews etc.

Contact Forms Submission

When a visitor submits a query via our contact form this information is used only by staff at for the purposes of answering any questions.  No information is passed on to any third party.


When a visitor submits a comments on a product page the information will be displayed after is has been authorised by a member of staff at


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.